Patricia Kong

Teams can build a product or feature exactly to specification and still fail if customers don’t respond positively to the product. In their haste to deliver the teams don’t have the necessary information to understand what their customers and users want nor why, so they build.. something. This blog discusses and suggests ideas for readers to consider when using product discovery in their product management process.

Updates to the Evidence-Based Management Guide in 2024 by Patricia Kong and Kurt Bittner

Facilitation plays an important part in helping people to understand and achieve their shared goals and objectives. Here are 5 ways to improve your meetings and Scrum events whether you are new to facilitation or developing your skills to help your Scrum Teams thrive in the pursuit of value.

In this blog series, we’ll share the gaps that many Scrum Masters face as they work to become better agile leaders and Scrum professionals. We’ll call out biases and misperceptions and also offer suggestions on how to overcome these challenges in order to influence change.

EBM provides organizations with an opportunity to use empiricism to improve customer outcomes by delivering greater value. It helps to improve collaboration by elevating conversations from opinion-based discussions to evidence-based discussions and decisions. EBM may feel awkward at first, but it will be rewarding. The seeds of learning and changing are there.

In August 2015, Ken Schwaber and Scrum.org introduced the Nexus framework to the public via the Nexus Guide, the definitive guide to scaling Scrum. Today, on January 17, 2018, we release the first update to the Nexus Guide.

When do you use Nexus?