Case Studies
This page provides an overview of the various case studies available from Scrum.org. These case studies demonstrate successful agile transformations, uses of Scrum, Nexus and other scaling initiatives, Evidence-Based Management, Scrum outside of software and more. Read them to understand where people and teams have struggled and how they overcame their challenges.
Agile Transformation with Professional Scrum
Learn how organizations drive their agile transformation initiatives using Scrum. The following stories demonstrate examples of reboots of Scrum implementations as well as company wide transformation initiatives.
Intralinks Scrum Reboot This Time With The Values
In their first attempt at attaining agility, Intralinks took a well-intentioned “mechanical” implementation of Scrum, but failed to deliver against their goal of greater agility. So, they took on a “Scrum Reboot” and succeeded by augmenting the mechanics of Scrum with the fundamental idea of inspection and adaptation and the Scrum Values.
Strobbo Adopts Professional Scrum to Accelerate Go-to-Market
Strobbo, an HR platform transitioned to Professional Scrum, focusing on self-management, cross-functionality, and goal-oriented planning. Scrum events were overhauled, and new techniques were introduced to improve engagement and transparency.
Parmenion Reboots Their Agile Initiatives with an Increase in Backlog Quality of More Than 30%
While Parmenion already was using Agile, they realized they needed to work in a way that would maximize value delivery and decided to work with PST Simon Reindl to help them achieve a growth mindset, embrace the Scrum Values and become more outcome oriented.
Omega Software Uses Scrum to Implement Scrum and to Drive its Agile Transformation
This case study covers how Omega Software shifted from a Waterfall approach to Scrum by using Scrum in order to implement it. To do so they worked with Agilist IT. In addition to implementing Scrum they also complemented Scrum with an Integrated DevOps platform and began handling production issues in paralell with support work.
A Six-Month Cultural Transformation - A Penta Story
This case study takes a look at how Penta Technologies, a construction software company realized that they needed to make a change in order to help their customers be successful. The move from a siloed environment to one with greater agility required them to first realize that their was a problem that needed change and support from leadership in order to be successful.
Improving Agility with CAO and Professional Scrum
Pasha PayPashaPay, a leading Azerbaijani fintech, faced challenges with misalignment, transparency, and adaptability in product development. By adopting the Creating Agile Organizations (CAO) approach and Professional Scrum, they restructured their teams, introduced shared goals, and empowered leadership to drive meaningful change.
Embracing a Product Focus with Scrum
In these case studies, you will learn how a product mindset can drive success for Scrum Teams.
Scrum at Gillette: A Chat about Agile Simplification in Product Development
In this episode of the Scrum.org Community Podcast, hosted by Dave West, CEO of Scrum.org, special guest David Ingram, VP of Gillette Global R&D, discusses how Gillette utilizes Scrum to simplify complex challenges within their organization.
BENU Uses Scrum with Kanban to Drive Product Innovation and Customer Satisfaction increase of more than 50%
BENU, a leading healthcare and pharmacy organization in the Netherlands, partnered with Prowareness to enhance their customer-facing app, Mijn BENU, by adopting Scrum with Kanban practices. This transformation improved collaboration, transparency, and customer focus, leading to more predictable and efficient feature delivery.
The Journey of Sanofi’s Accelerator to a Product-Oriented Culture
Bilal Alawiye, Agile Coach Lead at Sanofi’s Accelerator shares how they transformed their approach to Scrum Mastery. The discussion highlights challenges and the evolving role of Scrum Masters in fostering a product-focused culture, making their contributions transparent, and addressing business complexities.
Toyota Connected: How the Ideas of the Agile Product Operating Model Shape Portfolio Management Strategy
In this episode of the Scrum.org Community Podcast, Dave West and PST Lucas Smith, Director of Agile Program & Services, Toyota Connected, explore how Toyota Connected structures its funding models, defines product life cycles, and manages dependencies in complex product ecosystems.
Scrum Outside of Software
Explore several examples of how Scrum can be used outside of software including in consumer packaged goods, biotech, and construction.
Scrum at Gillette - Launching a New Razor with Scrum
David Ingram, VP of Global R&D at Gillette chats with Dave West, CEO at Scrum.org about how they developed a new exfoliating razor using Scrum, why they chose to use Scrum to develop it and how they adapted to Scrum. They discuss how Gillette mitigated risks and made some culture shifts in the process, while making focus a priority.
Scrum Success Story - Dyno Therapeutics - Using Scrum in BioTech
In this podcast, host Dave West interviews Tyson Bertmaring, Head of Partner Success at Dyno Therapeutics, where they discuss Tyson's experiences with Scrum and dive into the use of Scrum in BioTech.
How M:M Bio used Scrum, Kanban and Agile Practices for R&D Projects
M:M Bio uses Agile in drug discovery and R&D in the oncology and immuno-oncology spaces. They discuss how Agile principles were applied in a bio-manufacturing context, while combining Scrum and Kanban practices. They also talk about their transition to an agile approach and the necessary mindset shift to be agile.
Breaking Ground - A Story of How Scrum was Used to Develop Construction Materials
In this episode guest host Patricia Kong and Professional Scrum Trainer John Riley discuss Scrum in a non-software context and explore a use case for Scrum in which John worked with a company where Scrum was used to develop construction materials for 3D printed housing.
Scaling Beyond a Single Scrum Team
Explore how organizations use Nexus and other scaling practices to scale Scrum for their organizations.
How Lola Tech Leveraged Nexus Framework to Increase ROI and Cut Costs for Client
In this case study, you will learn how a major US Airline used the Nexus framework scaled across more than 10 teams in what is considered Nexus+ to kick start their agile transformation with globally distributed teams resulting in dramatically decreased time to market and increased ROI.
LogMeIn Uses the Nexus to Launch Its GoToConnect Platform and Preserve Team Culture
This case study talks about how LogMeIn used Nexus to scale in order to launch their new product - GoToConnect. The Nexus framework also helped them preserve their teams' culture they built while practicing Scrum.
How 17 Strangers in 7 Time Zones Scaled Scrum with Nexus Framework and Deployed to Production in 9 Days
In this episode of the Scrum.org Community Podcast, Patricia Kong joins as guest host with guests Professional Scrum Trainer Ravi Verma and Agile for Patriots graduates Brittny Snyder, Chris Cole and Jeremy Thomas to talk about their journey through the Agile for Patriots program and how they used Nexus to scale Scrum in their cohort of 17 people.
Hospital Sírio-Libanês Uses Scrum to Respond to the COVID-19 Pandemic by Reducing Losses and Delivering Safety to Frontline Workers
This case study highlights how Hospital Sírio-Libanês based in Brazil used Scrum to drive its agile transformation across departments and pivot during the COVID-19 pandemic, expediting critical services and reducing losses, while also incorporating elements of SAFe.
Cathay Pacific Airways Makes Nexus Their Official Scaling Framework for IT
The Cathay Pacific IT team is divided into IT Solutions and IT Infrastructure & Operations. They were primarily using a waterfall approach with some elements of Scrum. At that time, they were experiencing a number of challenges and used Nexus to solve them.
Akbank IT Agile Transformation with 100+ Scrum Teams
In this case study you will learn about the Agile Transformation of Akbank, one of the Turkey’s largest banks. Their IT department transformed from a waterfall world to 100+ Scrum Teams in an Agile IT organization.
Using Complementary Practices with Scrum
In these case studies you will get real examples of teams using Scrum paired with complementary practices including Kanban, CAO, Evidence-Based Management, Liberating Structures and more!
NEC's Agile Journey with Scrum and Kanban
Steve Lizotte, VP of Engineering at NEC explores the importance of collaboration, continuous improvement, and maintaining a customer-centric approach while sharing insights on separating program teams from product teams, finding the right balance between custom solutions and standardized offerings, and more.
Real Estate Software Provider Uses Evidence-Based Management to Drive Largest Revenue Growth in 10 Years
A real-estate software company went through an Evidence-Based Management (EBM) workshop with Professional Scrum Trainer Ravi Verma. Upon implementing EBM they learned how to measure the value of their work and drove its largest revenue growth in 10 years.
Building An Understanding Between Scrum Teams and Management with Liberating Structures
Philips, with their roots in complexity science, used both the Scrum framework and Liberating Structures to help people navigate challenges, from small to complex, by working together effectively. This case study is the first in a series to demonstrate how Scrum Teams (can) use Liberating Structures to deliver more value to their stakeholders.
How Simplyhealth Successfully Applied Professional Scrum with Kanban
In this podcast, Dave West chats with Helen Swift from Simplyhealth, a health solutions provider about how they implemented using Professional Scrum with Kanban in their organization after the Professional Scrum with Kanban training course.
Leading Financial Asset Management Company Boosts Team Morale and Collaboration Using Scrum with Kanban
This case study explores how a financial organization used Scrum with Kanban to optimize their customers' experience, deliver value and boost team morale while optimizing their Scrum Events, metrics and more!
Scrum with Kanban Helps Formula Student Team At University of Applied Sciences and Arts Hildesheim/ Holzminden/Gottingen Cross the Finish Line
This case study explores how a Formula Student Team At University of Applied Sciences and Arts Hildesheim/ Holzminden/Gottingen used Scrum with Kanban as the frameworks for its program and complete its car building initiative despite the Covid-19 Pandemic.
Career Development and Education
Here are some examples of how organizations and individuals have learned about and implemented Scrum through immersive learning experiences and how universities have brought Scrum into their curricula.
How Rezoomex Benefited from a Product Ownership Focused Immersive Learning Experience
In this episode of the Scrum.org Community Podcast, guest host Sabrina Love chats with PST Ravi Verma and Vinayak Joglekar, Founder Director at Rezoomex, a work marketplace platform. They dive into how an immersive training program transformed Rezoomex’s product development by enhancing alignment and communication.
Guided Immersive Learning Experience Prepares Students for Success in Scrum Master Jobs
The School for Agile Coaches and Scrum Masters is an immersive learning program where participants combine classroom learning with Agile and psychology experts, with on the job application of learned concepts and feedback opportunities to help them improve. As a result many participants landed jobs as Scrum Masters.
Integrating Professional Scrum Into BYU Marriott School of Business Project Management Class Curricula
Brigham Young University Marriott School of Business (BYU) has elevated its Project Management courses by integrating Scrum into its curriculum, thanks to a collaboration with Scrum.org.
Boston University Course with a Scrum and Agile Focus Sets Students Up for Career Success
Ralph Covino Ph.D., Professor in the Information Systems Department at BU, wanted to reinvigorate the curriculum to be more Agile focused. Therefore, he decided to create a new course called Agile Development Methodologies.