Contract with customer in context of Scrum
Hello,
I am trying to understand what kind of contract we have with customer in context of Scrum in practice
In general, we have contract with customer having functional scope, cost, timeline and when customer signs this contract we start working on this project. As Scrum has empirical approach, how can we go with this fixed scope, fixed cost, fixed timeline approach?
So can you share in practice what kind of contract you have with your customer?
Thanks and Regards,
Shalaka
Contractual arrangements should be sufficient to allow Scrum to be implemented, and ought to be framed for that purpose. Roles and responsibilities should be covered, including the need for stakeholders to participate in the process, to welcome changing requirements, to deliver something of value and of release quality every Sprint, and to align ongoing funding with such a model.