Improving Agility with CAO and Professional Scrum

PashaPay, a leading Azerbaijani fintech, faced challenges with misalignment, transparency, and adaptability in product development. By adopting the Creating Agile Organizations (CAO) approach and Professional Scrum, they restructured their teams, introduced shared goals, and empowered leadership to drive meaningful change. This adoption resulted in increased customer satisfaction, improved product quality, and greater organizational agility.