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Build and maintain stakeholder relationships

 A Product Owner represents and is the voice of all stakeholders. This includes deciding what next items of value the Scrum Team should work on next. Having a sole representative helps to overcome a lack of stakeholder consensus and ensures decisions are not slowed down. 

Keep in mind that while the Product Owner is the ultimate decision maker, they should leverage the knowledge and expertise of those around them so they can make well informed decisions. For this they need to build strong relationships with their stakeholders based on trust and openness and also encourage collaborative relationships between the Scrum Team and the stakeholders. The Sprint Review is a great opportunity to do that. During the Sprint Review, the Scrum Team and stakeholders come together to inspect progress toward the Product Goal, and discuss market trends and challenges the team is facing. This type of collaborative discussion helps build a foundation of transparency and trust between the Scrum Team and stakeholders.

 


Resources:

Learning Series
Scrum encourages frequent collaboration with stakeholders, and customers in particular. Understanding how to identify and learn about the challenges that key stakeholders face will help the Scrum Team better deliver the value they are seeking.
Video
This video explains Monte Carlo Simulation. Monte Carlo Simulations can be used to make probabilistic forecasts. This video explains how it can be used in the context of product delivery.
4.8 from 16 ratings

 

Activity
When it comes to Scrum Teams delivering value effectively, collaboration is key within the team and also externally. Scrum Teams should work closely with their stakeholders and engage and collaborate with them closely during the Sprint to gain valuable insights proactively. This enables them to insp...
4.9 from 17 ratings
Activity
One way a Scrum Team can create some understanding and transparency into who needs to be involved during product delivery, is by collaboratively creating a lightweight stakeholder engagement approach to help guide the team.
4.8 from 8 ratings

 


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Learning Series
This learning series highlights 9 ways a Product Owner can boost their effectiveness.