Skip to main content

Navigating Uncertainty in Scrum: Embracing Feedback and Adaptation (From PM to PSM 22)

August 1, 2024
The Uncertainty Performance Domain in traditional project management focuses on mitigating risks associated with a project's various environments—technical, social, political, market, and economic. In Scrum, the approach to uncertainty involves embracing short feedback cycles and to continuously refine understanding of user needs and challenges, thus significantly enhancing adaptability and responsiveness.
 
Potential dangers for project Managers, just picking out two from my experiences:
  • Underestimating User Needs Uncertainty: Traditional methods often underestimate the uncertainties around real user needs and challenges, leading to solutions that often do not fully address the real user problems.
  • Inflexible Response to Change: Rigid project plans and risk management strategies can hinder a project team’s ability to adapt quickly to new information or changed circumstances, potentially impacting project success.

Useful Experiences and Skills:
  • Risk Management Acumen: Your skills in identifying and managing risks can be valuable when adapted to Scrum’s iterative process, where risks are continuously reassessed and responses are quickly implemented.
  • Proactive Problem-Solving: Your proactive approach to exploring uncertainties can be crucial in Scrum, as it encourages ongoing evaluation and swift adaptation to emerging insights and challenges.
 
Steps you can take as Project Manager to transition to a professional use of the Scrum framework:
  • Implement Short Feedback Cycles: Utilize Scrum’s iterative development cycles to gather frequent feedback, making uncertainties about user needs and market conditions very fast transparent and actionable.
  • Enhance Adaptability: Shift from a fixed-response strategy to an adaptable approach where the team can quickly pivot based on new insights gained during for example Sprint Reviews and Daily Scrums.
  • Leverage Team Collaboration: Encourage a collaborative environment where all team members contribute to identifying and addressing uncertainties, thus distributing the responsibility for risk management across the team.

Conclusion:
In Scrum, managing uncertainty is about more than just minimizing risks—it’s about maximizing opportunities to better meet user needs through a responsive and adaptable approach. By leveraging short feedback cycles and fostering a team-wide proactive stance on uncertainties, Scrum teams can achieve higher flexibility and deliver more value.
 
Next Step:
Embrace the foundation of Scrum (transparency, inspection, adaptation) to turn uncertainties from risks into opportunities for improvement.

 

Exploring this project management aspect within Scrum reveals a complex relationship between project management skills and agile practices which we only just touched upon. Project Managers can bring valuable expertise to a Scrum team, but realizing its full potential only happens when the skills are adapted and applied to each unique Scrum Team’s context.

I hope you find value in these short articles and if you are looking for more clarifications, feel free to take contact.

 

Don't want to miss any of these blog posts? Have the “From PM to PSM” series weekly in your mailbox.

 

Wishing you an inspiring read and a wonderful journey.
Scrum on.

 

Steven

 


What did you think about this post?