We often think of risk as a negative force, something to be avoided or mitigated. If you ask most middle managers what their main job is, a majority will reflect that they manage the flow of work to their people and manage the risks of the work. Project managers will cite the PMBOK’s Risk Management process as a core part of their discipline. We spend countless hours developing strategies to prevent bad outcomes, such as project failures, missed deadlines, and unmet expectations.
However, there's another side to the risk coin that is critical in product development: the potential for positive outcomes.
The Power of Positive Risk
Imagine a scenario where your team stumbles upon a groundbreaking solution, a client is astonished by your work, or a developer finds a way to accelerate project completion. These aren't mere strokes of luck; they're the result of positive risks—opportunities for breakthroughs that might be overlooked if we're solely focused on avoiding negative consequences.
By overemphasizing downside risk, we can inadvertently create environments that stifle innovation and creativity. We might prioritize rigid processes over flexibility or discourage experimentation. When we prioritize adherence to the plan, even at the expense of exploring new possibilities, we risk missing out on significant opportunities.
The key to harnessing the power of positive risk lies in recognizing both sides of the coin. By embracing the potential for positive outcomes, we can foster a culture that encourages innovation and celebrates unexpected successes.
Embracing Positive Risk
To truly embrace positive risk, we must actively seek it out and celebrate its outcomes. Here are some practical steps to consider:
- Establish a Positive Risk Index: Create a metric to track and measure the frequency and impact of positive risks. This could involve quantifying the number of innovative ideas implemented, the number of unexpected successes achieved, or the amount of time and resources saved through creative solutions.
- Recognize and Reward Risk-Taking: Acknowledge and reward team members who take calculated risks and contribute to positive outcomes. This could involve personal gratitude, public recognition, or bonuses.
- Create Space for Experimentation: Even better, assume people have ideas to make things better and create opportunities for them to experiment. Provide team members with the time, resources, and support to explore new ideas and take on challenging projects.
Examining Your Processes and Culture
To maximize the potential of positive risk, it's essential to assess your current processes and culture. Consider the following questions:
- How do we respond to ideas that deviate from the plan? Do we encourage open discussion and exploration, or do we dismiss them as distractions?
- What is the tolerance for failure within our organization? Do we create a safe space for experimentation, or do we punish mistakes?
- How do we measure success? Are we solely focused on meeting deadlines and achieving specific goals, or do we also value innovation and creativity?
By answering these questions and implementing strategies to encourage positive risk-taking, you can unlock the full potential of your product development and drive significant innovation and growth.
And that’s how you can get Unstuck.
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