Professional Scrum with User Experience

Professional Scrum™ with User Experience (PSU) is a hands-on, activity based course where students experience how Scrum and User Experience (UX) align and integrate to create cross-functional teams that connect more closely with end users and customers, ultimately delivering more value and improving outcomes. By working together in a dual-track agile process, members of the Scrum Team can work more effectively to balance discovery work and delivery work.

Students will leave the class understanding how to reconcile UX work with Scrum essentials like the Definition of “Done”, Backlog prioritization and delivering “Done” Increments every Sprint. You will learn how to handle design work that may extend beyond a single Sprint, continuing to deliver value each and every Sprint using Scrum.

10% group booking discount for 3 or more and will be automatically applied.

** Price excludes VAT.   VAT is added for UK customers only and will be automatically shown & applied on checkout.   

Course Learning Objectives

• Understand how cross functional Scrum Teams can include UX specialists
• Learn to account for, manage, prioritize and include UX work in the Product Backlog
• Explore how to balance discovery and delivery within a Scrum Team
• Know how Scrum Teams create customer feedback loops within a Sprint
• Ensure customer insight is included in Scrum events and decision-making
• Communicate the Definition of “Done” in a world of continuous learning

Course Topics

• Scrum with UX enhances continuous learning
• Framing work as problems to solve
• Outcomes over outputs
• Managing UX work in Scrum
• Focus on users
• Experimentation

Who Should Attend this class?

• Scrum Masters and Product Owners who will learn how to integrate the UX specialty with what they already know about the power of self-organizing cross-functional teams. This will enable them to help Developers to learn about the customer, plan learning/discovery/design work, and still deliver a “Done” increment each Sprint. 
• In addition, Scrum Masters will learn how to incorporate product discovery techniques into Sprints and how to balance the product discovery work with the product delivery work while Product Owners will learn product discovery techniques that User Experience Designers use to better understand the needs of the user. 
• UX Professionals struggling to integrate on a Scrum Team will learn how to work more effectively inside Scrum, managing work in Sprints and visualizing it in the Product Backlog. 
• People who have learned about Lean UX and want to learn how to integrate those concepts into Professional Scrum working together in a unified Scrum Team.

What’s included

• Expert tuition from Scrum.org Professional Scrum Trainers with years of real-world experience
• 2 attempts at the Scrum.org PSU I Assessment
• Free pre and post-course coaching to support continued learning toward assessments
• Scrum.org courseware and further useful resources and links
• Once obtained, certifications never expire

Certification & Assessments

All participants completing the Professional Scrum with User Experience course will receive a password to attempt the Professional Scrum with User Experience I (PSU I) certification assessment. PSU class participants who attempt the PSU I assessment within 14 days of the class and do not score at least 85% will be granted a 2nd attempt at no additional cost.

See what previous attendees said  about our courses - for my latest reviews check here 

Frequently Asked Questions:

How does the virtual experience differ from the in-person training? We all adjusting to this new reality and the need to social distance. We've been surprised how similar the virtual experience is to the in-person one and how engaged the students have been throughout the day. The feedback has been excellent from students who've taken the virtual training, along with the assessment results.

What is included in the price? 

• 2 attempts at the Scrum.org PSU I Assessment
• Free pre and post-course coaching to support continued learning toward assessments
• Scrum.org courseware and further useful resources and links
• Once obtained, certification never expires

How do I achieve the Professional Scrum with User Experience (PSU) certification? The PSU certification is achieved by taking and passing an online assessment in your own time following the course. It can be taken from any internet connected computer.

What is required to achieve the Professional Scrum with User Experience (PSU) certification? The PSU assessment is comprised of 60 multiple choice questions that must be completed in 60 minutes. The pass mark is 85%. The course fee provides up to 2 attempts at the PSU assessment.

What are the course hours?
Courses start at 09:00 and finish at 17:00 each day.

How many people will attend?
Our courses are kept small to ensure a premium experience.

How should I prepare for the course?
The only preparation required is to read the Scrum Guide.

I'm not sure if I have enough experience to take the course. What should I do?
Email us at info@bagile.co.uk and we will advise you.

How can I pay for the course?
Upon registering you have a number of payment options to you: Credit/Debit Card, Register now and pay by invoice.  Or simply contact us at info@bagile.co.uk for direct assistance.

Can I register without paying VAT?
Yes for virtual format courses and for those who live outside the UK. Upon registering, you'll be able to redirect yourself to the registration page to make a payment without UK VAT or email us at info@bagile.co.uk to find out more.

Can I claim PMI PDU credits for attending the course?
Yes. You can claim 14 PDU's for attending a course.

Where can I find your course booking and cancellation policies?
Visit our public course policy page.

Where can I contact the trainer with further questions?
You can email them at info@bagile.co.uk

This training course is a virtual one and will take place from the comfort of your own home. You’ll only need a computer or tablet with a camera and microphone that's it. 

With the use of video conferencing, online collaboration tools, and a combination of cameras on our side, to obtain an interactive learning environment you would get in a physical in-person training. The delivery & outcome of the virtual classes has far surpassed our own expectations.

For more information on live virtual classes contact b-agile directly at info@bagile.co.uk