Professional Scrum Facilitation Skills

Professional Scrum Facilitation Skills™ is an interactive course designed to help Scrum practitioners develop a facilitator’s mindset, proficiency in facilitation skills, and learn when and how to select effective techniques for various circumstances. Strong facilitation skills enable better problem-solving, more effective Scrum events and greater team alignment, all leading to better outcomes.

Who Should Attend this class?

This course is ideal for:

• Scrum Masters and any Scrum Team member interested in learning how to use facilitation to enhance their team’s success
• Scrum Coaches, Agile Coaches and Consultants

This course is not suitable for professionals with little Scrum knowledge or experience.

Course Learning Objectives

• Develop facilitation skills and a facilitator’s mindset 
• Learn the facilitation principles that experienced facilitators fall back on when interactions are difficult 
• Understand the roles that facilitation principles and the Scrum Values play in enhancing healthy collaboration in Scrum Teams
• Explore how facilitation can address challenging scenarios most Scrum Teams encounter
• Apply facilitation skills and techniques to improve the Scrum events and other interactions
• Understand how to encourage diverse perspectives, while bringing the team together to reach decisions 
• Experience the elements of group dynamics and how they influence the decision-making process 
• Leave class with a toolbox of facilitation techniques and understand how to apply them in different circumstances

Certification & Assessment

All participants completing the Professional Scrum Facilitation Skills course will receive a password to attempt the Professional Scrum Facilitation Skills assessment. PSF Skills class participants who attempt the PSF Skills assessment within 14 days of the class and do not score at least 85% will be granted a 2nd attempt at no additional cost.

Why Learn With TheScrumMaster.co.uk

Frequently Asked Questions

What is included in the price?
The price includes official course materials, up to 2 attempts at the assessment and lifetime certification from Scrum.org.

How do I take the assessment?
The assessment is taken online in your own time following the course. It can be taken from any internet-connected computer.

What is required to achieve the certification?
The assessment is comprised of 20 multiple-choice questions that must be completed in 30 minutes. The pass mark is 85%. We provide practice assessments and a full eLearning version of the course to help you prepare.

Why learn with TheScrumMaster.co.uk?

• We have helped 25,000+ people learn Scrum since 2012.
• We have 950+ LinkedIn recommendations and are 5-star rated on Trustpilot & Google!
• We provide extensive practice assessments to ensure you gain certification.
• We provide an eLearning version of the course for reference and revision.
• Join our Community for ongoing coaching, events & resources.
• Join our Affiliate program and earn free courses. 
• Receive regular chances to attend another course at no cost.

What are the course hours?
The course hours are shown further up this page.

Can I attend from my country?
Yes. Everyone is welcome at all of our courses. You can attend from anywhere!

Can I attend on a different date?
Yes. We run courses regularly, and you can find all our upcoming dates on our public course page.

How many people will attend?
Our courses are kept small to ensure a premium experience.

How should I prepare for the course?
The only preparation required is to read the Scrum Guide. We provide a range of free additional resources to help you learn more in advance if you wish.

I'm not sure if I have enough experience to take the course. What should I do?
Email us at Support@TheScrumMaster.co.uk, and we will advise you.

Can I claim PMI PDU credits for attending the course?
Yes. You can claim 7 PDU’s for each day of the course.

Do I need to pay VAT?
It depends on where you live. If you are outside the UK then usually not! Find out more.

Do you offer discounts?
We usually offer discounts for group bookings, not-for-profit organisations, and hardship cases. Find out more at our Discounts page.

Can I pay via credit/debit card?
Yes. Please select the 'Register now and pay via Credit Card' option when you register.

Can I register now and pay via invoice later?
Yes. Please select the 'Register now and pay later via Invoice' option when you register. Find our company information and contact us to request a quote or invitation letter.

Where can I find more answers to common questions?
Visit our full FAQ page for more answers to frequently asked questions.

Where can I contact the trainer with further questions?
You can email us at Support@TheScrumMaster.co.uk

 About The Trainer

Wim Heemskerk is a Scrum.org Professional Scrum Trainer. Wim helps organisations multiply the value they create by embracing the full power of their people. He helps management & development teams to be agile in their practices.

Wim is honest, transparent, passionate, and always ready to try a fresh angle. He likes to inspire and encourage learning and lasting change, the kind people say they created and wanted themselves.

Wim is based in the Netherlands. He is always happy to arrange private training for your company. Please get in touch to find out more.

What Clients Have To Say About The Trainer:

“Two days passed like a couple of hours - training was super intensive, full of different activities with involvement of the whole group generating interesting ideas and thoughts to think about afterwards.”
- Eugene Kuznetsof

“Transforming 2-day Experience: The two-day Professional Scrum Master 1 (Live Virtual) course by Wim Heemskerk was very productive and helped me to make my Scrum concepts clearer and now I am more confident in using them. The way he let us participate in tasks and made us find solutions to our doubts and tasks was a 2-day long example of a Servant Leader. He made us work in the different teams and in parallel connected the threads of Scrum values, rules and framework. The best thing about Wim is that he makes sessions very interactive and involved every member. You really justify your name Wim "The Wavemaker" :). HIGHLY RECOMMENDED" 
- Gaurav Garttan

"Wim has been a great inspiration to me in becoming and thinking more Agile. Combining his technical background and testing skills (and with a lot of enthusiasm!), Wim showed us testers how developers think and what they need, thereby showing us testers how to keep adding value in an Agile development team. Great guy to work with and listen to!"
- Leo Thijssen. Capgemini 

"I had an opportunity to work with Wim during preparations and review of a special edition of a Professional Scrum Developer course. Wim proved not only to be a great craftsman, plainly destroying every problem thrown at him, but also an extraordinary observer. His comments on improvements were precise and pushed teamwork forward a lot. In addition to that he gave a great presentation of his training skills. I'm definitely recommending him as a professional, coach and a teacher."
- Kate Hobler. Guiding organizations to make products happen

TheScrumMaster.co.uk Clients

TheScrumMaster.co.uk Reviews

Contact The Trainer:

Phone:      +44 7547 341 301
Email:       Support@TheScrumMaster.co.uk
Website:    TheScrumMaster.co.uk

This is a Live Virtual Remote/Online Course. The course is specially designed to run online and includes frequent breaks and an hour for lunch. Full details on how to participate will be sent to you by email shortly before the class.

Live Virtual Remote/Online Course Requirements:

• A Computer with an internet connection, Microphone, Speakers & Webcam.
• Free install of Zoom
• We can assist you with the set-up on the days before the class if required.
• The Trainer will be available for 30 minutes before the course to offer assistance.