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Is SCRUM for Service Managers or just Developers?

Last post 08:01 am October 3, 2017 by Olivier Ledru
3 replies
julio martirena
12:19 am October 2, 2017

I'm currently looking at new roles as a Service Delivery Manager and keep seeing SCRUM knowledge come up for certain jobs. Reading through the forum I pick up on more 'Developers' tend to take this certification. Just wondering how SCRUM (without prior learning) could be used at management level? Thanks Julio

Will Niu
12:48 am October 3, 2017

Hi Julio,

I could be wrong, but don't think there is 'Manager' role in the Scrum Guide.

You have a product owner, a scrum master and a development team, which may contain more than just developers (if the 'developer' here means system architect/designer/programmer).

Service delivery manager, most of the case, may take the scrum master role.

Alex Crosby
07:51 am October 3, 2017

I suggest the prior learning. 

However, an iterative approach with continuous retrospective learning to anything you do is never a bad thing.

Olivier Ledru
08:01 am October 3, 2017

Look for a complex product to build & maintain (an organization ; an entreprise strategy ; a team...), look for someone responsible for it (you as a top manager = PO ?), look for someone to do the real work (your team of manager) , and look for someone to help (a coach called a Scrum Master).

Then you can try to apply Scrum.

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