Professional Scrum with User Experience

Professional Scrum with User Experience™ (PSU) is a hands-on, activity based course where students experience how Scrum and User Experience (UX) align and integrate to create cross-functional teams that connect more closely with end users and customers, ultimately delivering more value and improving outcomes. By working together in a dual-track agile process, members of the Scrum Team can work more effectively to balance discovery work and delivery work. The course also includes a free attempt at the globally recognized Professional Scrum with User Experience I certification assessment (PSU I). 

Who Should Attend this class?

• Scrum Masters and Product Owners who will learn how to integrate the UX specialty with what they already know about the power of self-organizing cross-functional teams. This will enable them to help Developers to learn about the customer, plan learning/discovery/design work, and still deliver a "Done" increment each Sprint.
• In addition, Scrum Masters will learn how to incorporate product discovery techniques into Sprints and how to balance the product discovery work with the product delivery work while Product Owners will learn product discovery techniques that User Experience Designers use to better understand the needs of the user. 
• UX Professionals struggling to integrate on a Scrum Team will learn how to work more effectively inside Scrum, managing work in Sprints and visualizing it in the Product Backlog. 
• People who have learned about Lean UX and want to learn how to integrate those concepts into Professional Scrum working together in a unified Scrum Team.

Course Learning Objectives

• Gain a common understanding of what is meant by Professional Scrum
• Dispel many myths about User Experience and its relationship to Agile and Scrum
• Experience how the UX mindset and the Scrum framework compliment, align, and integrate
• Learn the advantages of thinking of work as problems to solve, and the Business Problem Statement’s role in this
• Understand how the Scrum Team can connect more closely with end users and customers
• Understand how “easily” and “quickly” we can do product development and include UX
• Learn the advantages of thinking of work as problems to solve, and how Business Problem Statements can frame the discussion
• Learn common patterns for employing UX practices within a Sprint and within a cross-functional team that includes UX Professionals
• Learn how to plan and balance both discovery and delivery work
• Leave with some UX techniques that can be accomplished within the Scrum Team
• Understand how anyone on the Scrum Team can support UX practices in support of the product
• Focus on outcomes and impacts over outputs
• Embrace the need to release and use measurements to validate outcomes
• Realize the importance of incorporating UX work as part of the Product Backlog
• Learn the value of testing hypotheses with experiments
• Understand how to design experiments to be as low-cost, low-risk as possible, and how to make them “ride the Truth Curve” as you increase investment

Certification & Assessment

All participants completing the Professional Scrum with User Experience course will receive a password to attempt the Professional Scrum with User Experience I (PSU I) certification assessment. PSU class participants who attempt the PSU I assessment within 14 days of the class and do not score at least 85% will be granted a 2nd attempt at no additional cost.

Why Learn With TheScrumMaster.co.uk

Frequently Asked Questions

What is included in the price?
The price includes official course materials, up to 2 attempts at the assessment and lifetime certification from Scrum.org.

How do I take the assessment?
The assessment is taken online in your own time following the course. It can be taken from any internet-connected computer.

What is required to achieve the certification?
The assessment is comprised of 60 multiple-choice questions that must be completed in 60 minutes. The pass mark is 85%. We provide practice assessments and a full eLearning version of the course to help you prepare.

Why learn with TheScrumMaster.co.uk?

• We have helped 25,000+ people learn Scrum since 2012.
• We have 950+ LinkedIn recommendations and are 5-star rated on Trustpilot & Google!
• We provide extensive practice assessments to ensure you gain certification.
• We provide an eLearning version of the course for reference and revision.
• Join our Community for ongoing coaching, events & resources.
• Join our Affiliate program and earn free courses. 
• Receive regular chances to attend another course at no cost.

What are the course hours?
The course hours are shown further up this page.

Can I attend from my country?
Yes. Everyone is welcome at all of our courses. You can attend from anywhere!

Can I attend on a different date?
Yes. We run courses regularly, and you can find all our upcoming dates on our public course page.

How many people will attend?
Our courses are kept small to ensure a premium experience.

How should I prepare for the course?
The only preparation required is to read the Scrum Guide. We provide a range of free additional resources to help you learn more in advance if you wish.

I'm not sure if I have enough experience to take the course. What should I do?
Email us at Support@TheScrumMaster.co.uk, and we will advise you.

Can I claim PMI PDU credits for attending the course?
Yes. You can claim 14 PDU's for attending a course.

Do I need to pay VAT?
It depends on where you live. If you are outside the UK then usually not! Find out more.

Do you offer discounts?
We usually offer discounts for group bookings, not-for-profit organisations, and hardship cases. Find out more at our Discounts page.

Can I pay via credit/debit card?
Yes. Please select the 'Register now and pay via Credit Card' option when you register.

Can I register now and pay via invoice later?
Yes. Please select the 'Register now and pay later via Invoice' option when you register. Find our company information and contact us to request a quote or invitation letter.

Where can I find more answers to common questions?
Visit our full FAQ page for more answers to frequently asked questions.

Where can I contact the trainer with further questions?
You can email us at Support@TheScrumMaster.co.uk

About The Trainer

Ravi Sandhu is a Scrum.org Professional Scrum Trainer (PST) with deep experience in creating digital and cloud-based technical products.

He has a proven track record of building and inspiring high performing teams. He has extensive public sector experience including building systems where claims are made in billions of pounds.

What Clients Have To Say About The Trainer:

"Ravi is a highly skilled Product Owner with strong backlog management skills. I would highly recommend Ravi and his knowledge of Scrum."
- Neil McCormick

"I reached out to Ravi as a highly experienced colleague for flash mentoring on Agile and Scrum Leadership and he was more than happy to assist in sharing his expertise (and recommended books to support an enhanced understanding). Ravi is knowledgable, approachable and his enthusiasm is infectious."
- Dena Habashi-Ayub

"There are very few people I know who practice what they preach. Ravi is one of the people that I can easily count on. A great mentor & friend who not only share advise on professional topics but also happy to share his personal learning from his life stories. A mentor with solid expertise on Scrum, Agile and carries very high professional ethics."
- Sanjay Singh Rawat

TheScrumMaster.co.uk Clients

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Contact The Trainer:

Phone:      +44 7547 341 301
Email:       Support@TheScrumMaster.co.uk
Website:    TheScrumMaster.co.uk

This is a Live Virtual Remote/Online Course. The course is specially designed to run online and includes frequent breaks and an hour for lunch. Full details on how to participate will be sent to you by email shortly before the class.

Live Virtual Remote/Online Course Requirements:

• A Computer with an internet connection, Microphone, Speakers & Webcam.
• Free install of Zoom
• We can assist you with the set-up on the days before the class if required.
• The Trainer will be available for 30 minutes before the course to offer assistance.